1. Refund Policy

We offer refunds under the following conditions:

• Refunds are available within 30 days of purchase if the service has not been used.
• If a service has been partially completed, a partial refund may be provided.
• No refunds will be issued once the service has been fully delivered.

To request a refund, please contact support@heroupdigit.com. with your order details.

2. Return Policy

Since Heroup Digit provides digital marketing services, there are no physical goods to return.

3. Cancellation Policy

• Clients may cancel a subscription-based service anytime before the next billing cycle.
• For one-time services, cancellations must be requested 24 hours before the project starts.

4. Delivery Policy

• Digital services are delivered via email or client portals within 2 hours of purchase.
• Any delays due to unforeseen circumstances will be communicated promptly.

For any questions regarding our policies, please contact support@heroupdigit.com.